Privacy Policy
Effective Date: August 17, 2025
Herbal Papa (“Company”, “we”, “our”, or “us”) is accountable for the collection and use of all Personal Information in accordance with this Privacy Policy (“Policy”). Unless otherwise defined in this Policy, terms used here have the same meanings as in our Terms and Conditions.
Contact Information
- General Support: support@herbalpapa.com
- Billing & Payment: support@herbalpapa.com
- Returns/Refunds: support@herbalpapa.com
- Orders: support@herbalpapa.com
Definitions
- Service
The https://herbalpapa.com website operated by Herbal Papa. - Personal Data
Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). - Usage Data
Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). - Cookies
Small pieces of data stored on your device (computer or mobile device). - Data Controller
Herbal Papa, as the entity determining the purposes and manner of processing Personal Data. - Data Processors (or Service Providers)
Any natural or legal person who processes data on behalf of the Data Controller. - Data Subject (or User)
Any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
- We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out at any time.
Usage Data
We may collect information on how the Service is accessed and used, such as:
- IP address
- Browser type and version
- Pages visited
- Date and time of visit
- Time spent on pages
- Unique device identifiers
- Diagnostic data
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity and hold certain information, including:
- Session Cookies
- Preference Cookies
- Security Cookies
Use of Data
The Herbal Fuel uses the collected data for purposes such as:
- To provide and maintain our Service
- To notify you about changes
- To allow interactive features
- To provide customer support
- To gather analysis and improve Service
- To monitor usage
- To detect and prevent technical issues
- To provide you with news, offers, and related updates (unless you opt out)
Legal Basis for Processing Personal Data (GDPR)
The Herbal Fuel may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission
- Processing is in our legitimate interests
- For payment processing
- To comply with legal obligations
Retention of Data
We retain Personal Data only as long as necessary for the purposes set out in this Policy.
Transfer of Data
Your information may be transferred to — and maintained on — computers outside your state, province, or country, where laws may differ. By using our Service, you consent to such transfers.
Disclosure of Data
We may disclose Personal Data in good faith when necessary to:
- Comply with legal obligations
- Protect and defend Herbal Papa’s rights or property
- Investigate potential wrongdoing
- Protect user safety
- Protect against legal liability
Security of Data
We take reasonable precautions to protect your Personal Data, but no method of transmission or storage is 100% secure.
Your Data Protection Rights (GDPR)
You have the right to:
- Access, update, or delete your Personal Data
- Restrict or object to processing
- Request portability of your data
- Withdraw consent at any time
Service Providers
We may employ third-party providers (e.g., Google Analytics, Facebook Pixel, PayPal, Stripe, Worldpay) for:
- Payments
- Remarketing
- Analytics
Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect data from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.
Contact Us
Herbal Papa – Privacy Officer
📧 support@herbalpapa.com
📍 507 Front St, Unit #506, Summerville, SC 29486 USA
📞 +1 (757) 762-5819